Return & Refund Policy ✨
Combined Return Policy — It’s a Girly Place & My Pampered Life Seattle
We want you to love every purchase. If something isn’t quite right, we keep returns simple and customer‑friendly.
Return Eligibility
Returns must be initiated within 30 days
Items must be unused, unworn, and in original packaging
Sale items, gift cards, bath & body, personal care, and most décor are final sale
How to Start a Return
Email mail@itsagirlyplace.com with your Order # and reason for return
Do not return products without email instructions first otherwise returned products will not be accepted.
Approved returns receive instructions and a return label option
Label Options:
It’s a Girly Place: Free prepaid UPS label (contiguous U.S. only)
My Pampered Life Seattle: Prepaid label available for $9.50, deducted from refund
Return Address for It's a Girly Place:
SHIPPING DEPARTMENT - 1732 Santee Street Los Angeles, CA 90015
Return Address for My Pampered Life Seattle:
MPL Returns - 15127 Main St E, Suite 104 – PMB 333 Sumner, WA 98390
Damaged or Incorrect Items
Report damage immediately upon delivery
Décor damage must be reported within 3 days with photos
Natural variations (wood grain, distressing, patinas) are not considered defects.
Shipping Responsibility
Customer pays return shipping unless the item is defective or we made an error
We are not responsible for lost, stolen, or damaged packages
Exchanges
Place a new order and return the original item
Refunds
Refunds are issued to the original payment method after inspection
Processing may take up to 10 business days
For any questions, contact mail@itsagirlyplace.com.